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Warranty Policy

Effective Date: [02/10/2026]
Last Updated: [02/10/2026]

At Primavera Club, we stand behind the quality of our furniture. This Warranty Policy outlines the coverage and limitations applicable to purchases made through https://primaveraclub.us/.

1. Limited Warranty Coverage

Primavera Club provides a limited warranty covering manufacturing defects in materials and workmanship under normal residential use.

Unless otherwise stated on the product page, our standard warranty period is:

  • 12 months from the date of delivery

Warranty coverage applies only to the original purchaser and is non-transferable.

2. What Is Covered

This warranty covers:

  • Structural defects in frames

  • Manufacturing defects in hardware

  • Faulty craftsmanship

  • Defects present at the time of delivery

If a defect is confirmed, we may, at our discretion:

  • Repair the product

  • Replace defective parts

  • Replace the product

  • Issue a partial or full refund

3. What Is Not Covered

This warranty does NOT cover:

  • Normal wear and tear

  • Scratches, dents, or cosmetic damage after delivery

  • Damage caused by improper assembly

  • Damage caused by misuse, negligence, or abuse

  • Commercial or non-residential use

  • Exposure to extreme weather or moisture

  • Fabric fading due to sunlight

  • Improper cleaning or maintenance

Products used outdoors without proper protection are not covered unless specifically labeled for outdoor use.

4. Assembly Responsibility

Customers are responsible for proper assembly according to provided instructions.

Damage resulting from incorrect assembly, over-tightening hardware, or structural modification voids the warranty.

Professional assembly is recommended for large or complex items.

5. Claim Process

To submit a warranty claim:

  1. Email [Insert Email Address]

  2. Include your order number

  3. Provide detailed description of the issue

  4. Attach clear photos or videos of the defect

Claims must be submitted within the warranty period.

Failure to provide sufficient documentation may delay or deny your claim.

6. Transportation Costs

For approved warranty claims:

  • Replacement parts may be shipped at no cost

  • Customers may be responsible for return shipping of defective items (if required)

Shipping fees are non-refundable unless otherwise stated.

7. Limitations of Liability

To the fullest extent permitted by law, Primavera Club shall not be liable for:

  • Incidental or consequential damages

  • Loss of use

  • Indirect damages

  • Assembly-related damages

Total liability shall not exceed the original purchase price of the product.

8. Natural Variations

Due to the nature of wood, fabric, and natural materials:

  • Grain patterns

  • Color tones

  • Minor texture variations

are not considered defects and are not covered under warranty.

9. Commercial Use Disclaimer

This warranty applies only to residential use.

Furniture used in commercial environments (offices, rentals, restaurants, etc.) is not covered unless explicitly stated.

10. Contact Information

For warranty inquiries:

Primavera Club
Website: https://primaveraclub.us/
Email: Info@primaveraclub.us